We will achieve outstanding cleaning results by ensuring that each and every stage of the cleaning process is carried out using the most current, and gentle cleaning and drying techniques. We will never use harsh chemicals to clean a rug.
We are also the ONLY Master Rug Cleaners in Cambridgeshire. There are only 14 companies in the UK who have attained this certificate. Our rug cleaning service offers a collection and delivery of 25 miles around Cambridge but you are very welcome to come and see us at our cleaning plant in Cambridge (Chittering on the A10).
Our 10 step process to the cleanest rug in Cambridge
1- RUG PRE-WASH INSPECTION
Each rug we receive here at our rug cleaning plant in Cambridge is inspected for any pre-existing conditions. In most cases soil covers up variations in dye (abrash), fibre staining, prior dye bleeding, worn areas or white knots that become “uncovered” after the wash. Some of these are weaving characteristics (abrash and white knots), and others are damage that can possibly be repaired or reversed.
Also we will inspect for moth damage. The dyes of your rug are tested for colourfastness. If the dyes are not colourfast, then the rug is prepared by setting the dyes. The pre-wash inspection allows us to choose the correct method of cleaning for your precious rug.
Dye testing is done to determinate the stability of the dyes used in your rug. Most fibres are dyed using a mordant process, which is a chemical reaction that binds the dye to the fibres.
If the dyes are not stable, they will bleed as soon as they get wet (one unstable colour can ruin an entire rug!!)
3- RUG DUSTING USING 2 DIFFERENT SYSTEMS
Some rugs can hold up to one pound of dirt per square foot before it will “look” dirty. Cleaning a rug with pounds of fine grit and dirt in the foundation will turn this dry soil into mud…so dusting is a very important step in the washing process.
We will vacuum the rug first and then use our vibrating system machine which acts like an “army of gentle rug beaters” carefully loosening the deep down dirt out of both the front and backing of your rug.
This machine will gently remove the dirt from your rug with 40 000 gentle harmonic vibrations per minute… that means your rug will receive over 1 million gentle dirt loosening-vibrations during its massage.
By removing the dry soil, chances of the rug wearing out prematurely would be greatly reduced. Your rug can also lose up to half its weight! We will also use our Air Dusting System!
Air Dusting System
We gently massage the rug to remove the dry soil. See how much dry dirt was hiding in this rug…
Many times we literally get pounds of “fibre destructive” dirt, dust, pollen, pet hair and allergens out of a single rug. Imagine the harm all the dirt has been doing to this rug year after year!
rug dusted Dusting rug before cleaning rug dusted2 Dusting rug before cleaning
There is no other Rug Cleaning firm in Cambridgeshire that utilises so many trusted methods to remove dry soil from your rug.
4- RUG DECONTAMINATION BATH
All rugs with odour causing sources such as urine, mould, mildew, or insect infestations require decontamination. The decontamination bath is the only way to reduce the above odour. Please note that not all odours can be successfully removed. (Some rugs with a latex backing can be challenging)
This ensures that the drying of your rug is sped up 10 times compared to any other method used by other cleaning companies. This totally eliminates the chance of mould growth, colour run, browning and any other issue associated with sloppy wet rug taking weeks to dry.
After the rug has been cleaned we can move on to applying the protector. This barrier coats each fibre to protect against re-soiling and staining. This allows you to simply mop up spillages as it prevents the fibre absorbing spills.
We will also groom the face fibres to leave it in its best possible condition. This usually means we run a grooming rake over the rug to ensure the fibres are tangle-free and as ‘fluffy’ as possible.
9- RUG DRYING
Air movers and dehumidifiers are used to help facilitate drying, without the use of high heat (so there is no worry of shrinkage). Upon a first wash, it is typical for a rug to shrink slightly (less than an inch) – just as cotton and wool clothing does in even a cold water hand wash. And as with throwing wool or cotton in a high heat dryer, you know this shrinks natural fibres…this is why we dry our rugs the way we do.
Fringes are inspected and occasionally washed an additional time. They are then dried. The rug is given a final grooming with a brush.
Each rug is then carefully wrapped to ensure its cleanliness during transit. We will then deliver the rug directly to your home and unwrap it for you.
If you need more information on how we clean rugs in Cambridge, feel free to have a look at our specific website for rug cleaning.