Carpet Cleaning

1. HIGH-FILTRATION VACUUM
First we vacuum with a high filtration cleaning system specifically designed for super-high performance professional cleaning.

2. MOVE LARGE FURNISHINGS
We will move larger furnishings – such as chairs and tables – but for insurance reasons we ask you to move smaller valuable items such as ornaments before we arrive.

3. PRE-SPOT DIFFICULT STAIN
We will pre-spot your carpet for all difficult stains. Then we will carry out specialist stain removal techniques on stains – or that we know will be difficult to remove using non-specialist techniques.

4. HEAVY-DUTY PRE-SPRAY
Next we will apply a heavy-duty pre-spray specially designed to electro-mechanically lift oily dirt and pollutants from your carpet fibres and suspend them floating in an aqueous solution ready to be quickly and safely extracted using our state-of-the-art extraction machines.

5. TRUCK MOUNT: HOT WATER EXTRACTION MACHINE
The truck mount, high pressure hot water extraction unit we use cleans much better because it heats water to a high temperature and then shoots the cleaning solution into the carpet at high pressure. This helps to break up the dirt, bacteria and pollens in the carpet. The machine then produces a huge vacuum volume to draw the dirt and chemicals out of your carpet.

6. RESIDUE RINSE
We use the extraction machine to ensure a residue free rinse that helps to retard re-soiling.

7. PROTECTIVE FOIL TABS
Furniture is replaced back onto the carpet with protective foil tabs and Styrofoam blocks under the legs. Why? Well sometimes the moisture left in the carpet will leach out any colour-stain finish from the furniture leaving a (very difficult to remove) stain on the carpet.

8. GROOMING
Where, appropriate we will groom your carpet to leave it in best possible condition. This usually means we run a grooming rake over the carpet to ensure the fibres are tangle-free and as ‘fluffy’ as possible.

9. CARPET PROTECTOR
This is excellent choice if you have a busy household or also if you want to ensure cleaner carpets and furnishings for longer. It makes regular cleaning easier and aids in effective removal of spills. Carpet protector does wear off and would need to be re-apply every 12 to 18 months.

10. DRYING
Finally, we’ll use special carpet dryers to rapidly dry your carpets so you can use them much quicker than normal.

Services - Carpets

Our exclusive carpet cleaning process, which is used in both commercial and residential settings, includes our nine step cleaning program using our truckmounted hot water extraction system.

Do you want your carpets to last longer and look cleaner all the time? Click here for 7 tips on keeping your carpet looking like new!!

We offer 3 different carpet cleaning packages:

1/ Full Service Package™: 9 STEPS TO CLEAN

Designed for those who want premium quality cleaning of their whole carpet area including the removing and replacing of furniture AND are concerned about slashing the level of pollutants circulating your home and affecting you and your families health.

PLUS FREE EMERGENCY SPOT & STAIN CALL OUT FOR 7 DAYS!

2/ Premium Package™ Range: 9 STEPS TO CLEAN + PROTECTOR

The Premium Package™ Range is designed for those who won’t compromise and want premium quality exhaustive cleaning PLUS specialised treatments to reduce pollutants and allergens PLUS they want an application of anti-stain protector PLUS they want to be able to choose and tailor the service to deal with their specific concerns.

PLUS FREE EMERGENCY SPOT & STAIN CALL OUT FOR 45 DAYS!

Carpet protector will help to keep your carpet clean!

3/ Perfect Care Programme™: MAINTENANCE

Endorsed by ANTHEA TURNER, BBC'S "Perfect Housewife" 

The Perfect Care Programme is an on-going maintenance plan designed to keep your carpets and soft furnishings clean, healthy and looking good all year long, year after year. You will actually save more money than you realise because you can expect your carpets and soft furnishings to last two to three times longer before you need to replace them. And best of all, they’ll always look good. You get clean healthy carpets all year – which makes your home healthier!

With the Perfect Care Programme, you get:

- The first, initial cleaning and PROmite™ protector treatment at half price!
Yes! Half Price! Your first clean AND protection will cost you less than our regular Full Service! (N.B This discount applies only to carpets and, or, furniture included in the programme).

- Followed by, FREE Hi-Lite clean every six months! We’ll come back and clean all your traffic areas for you after six months absolutely FREE! You could say you get every other clean for free!

- Then, One Full Cleaning and Protector Treatment every 12 months (We’ll call you and arrange a convenient time to re-clean and re-protect all items in the programme).

- Plus, A Free Bottle of Spotter (When we initially clean and protect the items for you, we’ll leave a free bottle of spotter so that if you should have a mishap and accidentally spill something, then you have the correct spotter to use.)

- And of course, if you can’t take care of the spot or spill yourself then all you need to do is call us for: UNLIMITED Free Emergency Spot Removal Visits (We’ll come out to you as soon as we can, and do our best to remove it for you. Emergency spot removal visits are free whilst you are a member of the Perfect Care Programme).